FAQ

Below you will find answers to the questions our customers ask most often. If you cannot find what you are looking for, please contact our customer service team at [email protected] and we will be happy to help.

How long does shipping take?

Orders are typically processed within 1 to 3 business days. Delivery times then vary depending on your location and the shipping method selected at checkout.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link so you can follow your package.

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be unused, unworn, and in their original packaging with tags attached. Please contact us at [email protected] to start a return.

How long do refunds take?

Once your return has been received and inspected, refunds are issued to your original payment method within 5 to 10 business days.

How do I choose the right size?

Every product page includes a detailed size guide with measurements. If you are unsure, please contact us and our team will gladly advise you.

How can I contact you?

You can email our customer service team at [email protected]. We aim to respond within 1 to 2 business days.